Question 1

Can AI help me set up my event?

Accepted Answer

Yes - on the first step of the create-event wizard, you can chat with an AI assistant about your event and it'll fill in details like the name, type, date, time, location, and even suggest a matching template for you.

Question 2

Do guests need an account?

Accepted Answer

No. Guests simply open your invite link, RSVP, and add their details. No app, no login.

Question 3

Can I use it for weddings?

Accepted Answer

Yes - Invitify is ideal for weddings, engagements, birthdays, baby showers, and other personal events.

Question 4

Can businesses use it?

Accepted Answer

Absolutely. It works beautifully for client events, launches, workshops, networking nights, and internal team events.

Question 5

Can I collect dietary requirements?

Accepted Answer

Yes. Collect meal preferences, dietary notes, plus-one details, and any custom RSVP fields you need.

Question 6

Can I send reminders?

Accepted Answer

Yes. Send event scheduled reminders to your guests.

Question 7

Is this a subscription?

Accepted Answer

The simplest option is pay-per-event. Monthly plans for frequent organisers and businesses are coming soon.

Question 8

Is Invitify a subscription?

Accepted Answer

No. The main pricing model is pay-per-event. You create your event for free and only pay when you publish.

Question 9

Can I create an event before paying?

Accepted Answer

Yes. You can create a draft, configure RSVP settings, and preview the invite page for free.

Question 10

Do guests need to pay?

Accepted Answer

No. Guests never pay to RSVP.

Question 11

Do guests need an account?

Accepted Answer

No. Guests can RSVP using the invite link without creating an account.

Question 12

What happens after I pay?

Accepted Answer

Your event is published, your invite link becomes live, and you can manage RSVPs from your dashboard.

Question 13

Can I edit my event after publishing?

Accepted Answer

Yes. You can update event details, guest settings, and reminders from your dashboard.

Question 14

Can I upgrade from Standard to Premium?

Accepted Answer

Yes. You can upgrade if you need advanced features like meal choices, exports, or branding.

Question 15

Can businesses use Invitify?

Accepted Answer

Yes. Businesses can use pay-per-event pricing now. Monthly plans for frequent organisers may be added later.

Question 16

What if I cancel the event?

Accepted Answer

You can archive or cancel the event from your dashboard. Refund rules are explained in the terms.

Question 17

Can guests RSVP without creating an account?

Accepted Answer

Yes. Guests can open your invite link and submit their RSVP without signing up.

Question 18

Can I customise the template?

Accepted Answer

Yes. Templates are designed as starting points. You can customise the event details, copy, RSVP settings, and visual style depending on what the app currently supports.

Question 19

Can I collect dietary requirements?

Accepted Answer

Yes. Invitify templates include dietary requirement options so you can plan food and catering more easily.

Question 20

Can I track plus-ones?

Accepted Answer

Yes. Templates can include guest count or plus-one options so you can keep numbers organised.

Question 21

Are templates only for personal events?

Accepted Answer

No. Invitify includes templates for personal events, weddings, business events, fundraisers, sports clubs, and community gatherings.

Question 22

Should I preview a template before using it?

Accepted Answer

Yes. Previewing helps you see the design and structure before starting your own event.

Question 23

I added a guest's email address incorrectly - what now?

Accepted Answer

Open the event's guest list and edit the guest's email address directly. If they've already RSVPed, editing their email keeps their response - avoid removing and re-adding them. See the "Fixing an incorrect guest email address" help article for the full walkthrough.

Question 24

A guest says they never received their invite or a reminder

Accepted Answer

First check their email address is correct, then ask them to check spam or promotions folders. You can also copy your event's invite link from the dashboard and send it directly. See "A guest isn't receiving invite or reminder emails" for the full checklist.

Question 25

A guest RSVPed but it isn't showing on my dashboard

Accepted Answer

Make sure they used your event's current invite link, then refresh your guest list. If their status still shows Pending, ask them to try again from the link. See "An RSVP isn't showing up" for more detail.

Question 26

Can I change the email address on my account?

Accepted Answer

Not directly from Settings, since it's tied to how you sign in. Contact support and we'll help move your events and contacts to a new address.

Question 27

How do I delete my account?

Accepted Answer

Archive every event first (open each event's settings and choose Archive event), then go to Settings and choose Delete account. This permanently removes your account, events, RSVPs, and contacts.

Frequently asked questions

General

Pricing & billing

Templates

Account & troubleshooting